Ensure your CCTV system is added to your Xmeye account and not as a local loginĢ. To ensure your app is functioning correctly follow the below process.ġ.
You might also transfer app from an old phone to a new phone, this also can cause various apps including Xmeye to fail or become unreliable or unstable.
Playback on xmeye app software#
ĭuring the course of owning your mobile phone it will quite often do software updates, these updates, although good for your phone can cause various apps including Xmeye to fail or become unreliable or unstable. If you set it up at account level, you can then also access your cameras from any PC using IE (Internet Explorer Only) from this address. When setting your app up, it is better to set up an account and add your CCTV system within that account, as when you use the local login it can sometimes cause issues. This is because you are now streaming up to 45 x more data per camera.
Playback on xmeye app upgrade#
Many people who upgrade from old analogue systems to HD systems find that the old system streamed more fluently. The symptom of lack of data/internet speed with your Xmeye app is timing out, cannot connect and similar messages, or only one camera being able to show up, it may also cause your phone to temporarily freeze whilst it is trying to lock onto the data stream. Many times your remote access may seem unstable during these times simply due to the available data flow being restricted. It will also slow down for a few hours after diner, say 6pm to 9pm as people use it more. Your internet connection speed at both ends can vary at different times of the day, for example after school finishes each day it will slow down as school children get home and use the internet. Generally speaking, the app rarely fails, however it is very dependent on your internet speeds at both ends (mobile and CCTV end) and it is also affected by mobile upgrades. The old OzSpy branded CNS range DVRs we sold several years ago use the Xmeye app, which can be downloaded from your app store.
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